Montagu Hospital

Montagu Hospital 2024-04-24 Person 4 5 0

Was seen quickly and dealt with fast however upon arrival was spoken to rudely by a woman at the desk. Before arriving I had been on the phone to 111 who had then referred me to montagu. So when I arrived I explained that 111 had sent a referral for me as that’s what I was told by them on the phone. However after I had said this, I was very rudely and loudly told “well we do not deal with referrals so you haven’t been referred”. A simple you just need to sign in would’ve been better. After this interaction I spoke to Bev who signed me in and she was absolutely brilliant.

Have someone at the desk all the time. She may have just popped to get something but no one was around when arriving at the hospital so had to ring the bell (which is fine) but then led me to have a rude interaction.

Montagu Hospital 2024-04-24 Person 5 5 0

Very quick and friendly service - I was able to get seen and have the scans I needed. Now been referred to the correct department awaiting further confirmation of my injury

Aside from the waiting area being incredibly cold I could not have improved upon the service I received

Montagu Hospital 2024-04-24 Person 5 5 0

I was given a lot of advice and help to try and ease the pain.

I was happy with the advice given which was explained really well to me.

Montagu Hospital 2024-04-23 Person 5 5 0

Well taken care of during my visit & throughout to my discharge

Care was excellent

Montagu Hospital 2024-04-23 Person 5 5 0

Staff on RDU and theatre were very helpful and kind... Happy with all the service can't fault anything

Nothing

Montagu Hospital 2024-04-23 Person 5 5 0

They're was friendly and helpful

Waiting time was long but as to be expected

Montagu Hospital 2024-04-23 Person 5 5 0

Staff we're very helpful

Nothing

Montagu Hospital 2024-04-23 Person 5 5 0

Jordan went through everything with me and was very clear in explaining everything and gave me plenty of good advice. Jordan was very pleasant and helpful.

Nothing at all.

Montagu Hospital 2024-04-23 Person 5 5 0

Punctual, friendly and professional.

Nothing, all was good.

Montagu Hospital 2024-04-23 Person 5 5 0

I can’t ask for better care Staff was amazing Make me fell completely comfortable and welcome

They are perfect Thank you again